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| Catalog Number |
07P72-20 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/05/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event or Problem Description
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The customer observed a falsely depressed alinity c carbon dioxide for one patient with a history of plasma cell dyscrasia and igg lambda and oligoclonal immunoglobulins.The patient had historical normal co2 results starting in 2002.In 2019 the patient had a epp performed which identified a small discreet abnormal band.It was also noted beginning in 2019 that the co2 values were lower and by 2021 the results generated were <20 mmol/l.The patient sample generated the low results on the alinity, but when run on the roche and a blood gas analyzer, the co2 results were normal.The following results were provided: on (b)(6) 2025, sid (b)(6), initial co2 result (b)(6) facility) = 6.8 mmol/l; repeat result= 7.2 mmol/l.Historical results: on (b)(6) 2024, sid (b)(6), initial co2 result ((b)(6) facility) = 10 mmol/l.On (b)(6) 2025, sid (b)(6), initial co2 result (b)(6) facility) = 7 mmol/l; blood gas result= 24 mmol/l.(reported) there was no impact to patient management reported.
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Event or Problem Description
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The customer observed a falsely depressed alinity c carbon dioxide for one patient with a history of plasma cell dyscrasia and igg lambda and oligoclonal immunoglobulins.The patient had historical normal co2 results starting in 2002.In 2019 the patient had a epp performed which identified a small discreet abnormal band.It was also noted beginning in 2019 that the co2 values were lower and by 2021 the results generated were <20 mmol/l.The patient sample generated the low results on the alinity, but when run on the roche and a blood gas analyzer, the co2 results were normal.The following results were provided: (b)(6) 2025, sid (b)(6), initial co2 result (lismore facility) = 6.8 mmol/l; repeat result= 7.2 mmol/l.Historical results: (b)(6) 2024, sid (b)(6), initial co2 result (bowen hills facility) = 10 mmol/l.(b)(6) 2025, sid (b)(6), initial co2 result (bowen hills facility) = 7 mmol/l; blood gas result= 24 mmol/l (reported).Additional information was provided on 17apr2025.The patient had a history of diabetes, essential hypertension, presumed autoimmune hypothyroidism, hypercholesterolemia, diverticulitis and mgus.The following historical results were provided: (b)(6) 2019, co2= 22 mmol/l; (b)(6) 2020, co2= 22 mmol/l; (b)(6) 2020, co2= 20 mmol/l; (b)(6) 2021, co2= 17 mmol/l; (b)(6) 2023= 11 mmol/l; (b)(6) 2024 <5 mmol/l; (b)(6) 2024= 7 mmol/l; (b)(6) 2024= 7 mmol/l; (b)(6) 2024= 5 mmol/l; (b)(6) 2024= 5 mmol/l; (b)(6) 2024= 6 mmol/l; (b)(6) 2024 <5 mmol/l; (b)(6) 2024= 6 mmol/l.From the co2 results provided, in (b)(6) 2024 the patient received bicarb treatment, but the patient was not responding to the treatment ((b)(6) 2023, bicarbonate was 8 mmol/l, in (b)(6) 2023 (after treatment commenced), bicarb was 10 mmol/l).A blood gas was drawn and the results did not align with the previous results provided.(b)(6) 2025, the patient had another blood drawn and the co2 results were <5 mmol/l at the bowen hills facility.Repeat result on blood gas analyzer= 15 mmol/l.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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Update to section b5 - describe event or problem to include additional patient information.Update to section d4 - catalog # from 07p72-30 to 07p72-20 update to section d4 - primary udi number from (b)(4) to (b)(4).The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, device history record review, and labeling review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue.Review of tracking and trending for the alinity c carbon dioxide assay did not identify an increase in complaint activity related to the complaint issue.Additionally, an increase in complaint activity was not identified for reagent lot 65814uq03.A device history record review in did not identify any nonconformances related to the complaint lot number and complaint issue.A review of field performance data for this assay shows that no unusual reagent performance was identified with lot 65814uq03.Labeling was reviewed and found to adequately address the issue.Based on the investigation, no systemic issue or deficiency of the alinity c carbon dioxide lot 65814uq03 was identified.
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Additional Manufacturer Narrative
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Update to section b3 - date of event correction of date from 3/5/2024 to 3/5/2025.
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Event or Problem Description
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The customer observed a falsely depressed alinity c carbon dioxide for one patient with a history of plasma cell dyscrasia and igg lambda and oligoclonal immunoglobulins.The patient had historical normal co2 results starting in 2002.In 2019 the patient had a epp performed which identified a small discreet abnormal band.It was also noted beginning in 2019 that the co2 values were lower and by 2021 the results generated were <20 mmol/l.The patient sample generated the low results on the alinity, but when run on the roche and a blood gas analyzer, the co2 results were normal.The following results were provided: (b)(6) 2025, sid 533328012, initial co2 result (lismore facility)= 6.8 mmol/l; repeat result= 7.2 mmol/l historical results: (b)(6) 2024, sid 683119171, initial co2 result (bowen hills facility)= 10 mmol/l (b)(6) 2025, sid 533327933, initial co2 result (bowen hills facility)= 7 mmol/l; blood gas result= 24 mmol/l (reported) additional information was provided on 17apr2025.The patient had a history of diabetes, essential hypertension, presumed autoimmune hypothyroidism, hypercholesterolemia, diverticulitis and mgus.The following historical results were provided: (b)(6) 2019, co2= 22 mmol/l; (b)(6) 2020, co2= 22 mmol/l; (b)(6) 2020, co2= 20 mmol/l; (b)(6) 2021, co2= 17 mmol/l; (b)(6) 2023= 11 mmol/l; (b)(6) 2024 <5 mmol/l; (b)(6) 2024= 7 mmol/l; (b)(6) 2024= 7 mmol/l; (b)(6) 2024= 5 mmol/l; (b)(6) 2024= 5 mmol/l; (b)(6) 2024= 6 mmol/l; (b)(6) 2024 <5 mmol/l; (b)(6) 2024= 6 mmol/l from the co2 results provided, in (b)(6) 2024 the patient received bicarb treatment, but the patient was not responding to the treatment ((b)(6) 2023, bicarbonate was 8 mmol/l, in (b)(6) 2023 (after treatment commenced), bicarb was 10 mmol/l).A blood gas was drawn and the results did not align with the previous results provided.(b)(6) 2025, the patient had another blood drawn and the co2 results were <5 mmol/l at the bowen hills facility.Repeat result on blood gas analyzer= 15 mmol/l.There was no impact to patient management reported.
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Event or Problem Description
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The customer observed a falsely depressed alinity c carbon dioxide for one patient with a history of plasma cell dyscrasia and igg lambda and oligoclonal immunoglobulins.The patient had historical normal co2 results starting in 2002.In 2019 the patient had a epp performed which identified a small discreet abnormal band.It was also noted beginning in 2019 that the co2 values were lower and by 2021 the results generated were <20 mmol/l.The patient sample generated the low results on the alinity, but when run on the roche and a blood gas analyzer, the co2 results were normal.The following results were provided: on (b)(6) 2025, sid (b)(6), initial co2 result (b)(6) = 6.8 mmol/l; repeat result= 7.2 mmol/l.Historical results: on (b)(6) 2024, sid (b)(6), initial co2 result (b)(6) = 10 mmol/l 03mar2025, sid 533327933, initial co2 result (b)(6)= 7 mmol/l; blood gas result= 24 mmol/l.(reported) additional information was provided on 17apr2025.The patient had a history of diabetes, essential hypertension, presumed autoimmune hypothyroidism, hypercholesterolemia, diverticulitis and mgus.The following historical results were provided: on (b)(6) 2019, co2= 22 mmol/l; (b)(6) 2020, co2= 22 mmol/l; (b)(6) 2020, co2= 20 mmol/l; (b)(6) 2021, co2= 17 mmol/l; (b)(6) 2023= 11 mmol/l; (b)(6) 2024 <5 mmol/l; (b)(6) 2024= 7 mmol/l; (b)(6) 2024= 7 mmol/l; (b)(6) 2024= 5 mmol/l; (b)(6) 2024= 5 mmol/l; (b)(6) 2024= 6 mmol/l; (b)(6) 2024 <5 mmol/l; (b)(6) 2024= 6 mmol/l.From the co2 results provided, in (b)(6) 2024 the patient received bicarb treatment, but the patient was not responding to the treatment (b)(6) 2023, bicarbonate was 8 mmol/l, in (b)(6) 2023 (after treatment commenced), bicarb was 10 mmol/l).A blood gas was drawn and the results did not align with the previous results provided.On (b)(6) 2025, the patient had another blood drawn and the co2 results were <5 mmol/l at (b)(6).Repeat result on blood gas analyzer= 15 mmol/l.There was no impact to patient management reported.
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Additional Manufacturer Narrative
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Upon further review, typographical errors were identified for section d4: update to section d4 - catalog # from 07p72-30 to 07p72-20.Update to section d4 - primary udi number from (b)(4).
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Search Alerts/Recalls
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