| Catalog Number |
802010 |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/24/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the customer stated the most recent order (b)(4) item 57802010 did not have a syringe which they need to insert the catheters.Per customer via phone on 02apr2025, it was reported that customer received foley's with the missing syringes.The issue was resolved.No injury to the patient.
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f: the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Additional Manufacturer Narrative
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The reported event was inconclusive because this investigation did not result in any additional findings and no sample was available for evaluation.No actions can be taken at this time since a root cause was not identified.A dhr could not be performed since no lot number was provided.A labeling review was not performed because labeling could not have prevented the reported failure.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the customer stated the most recent order (b)(4) item 57802010 did not have a syringe which they need to insert the catheters.Per customer via phone on (b)(6) 2025, it was reported that customer received foley's with the missing syringes.The issue was resolved.No injury to the patient.
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Search Alerts/Recalls
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