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| Model Number |
260P |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/18/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.The patient purchased a system one cpap device from a third-party private seller, and it has black specks coming from the device.The patient was inquiring about repairs.The patient was advised that since this device is part of the recall it could not be repaired, and they should contact the person it was purchased from.There was no report of patient harm or injury.There was no report of medical intervention.The device has not been returned for investigation.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer previously reported "the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.The patient purchased a system one cpap device from a third-party private seller, and it has black specks coming from the device.The patient was inquiring about repairs.The patient was advised that since this device is part of the recall it could not be repaired, and they should contact the person it was purchased from.There was no report of patient harm or injury.There was no report of medical intervention.The device has not been returned for investigation." the product associated with this complaint was not returned to the manufacturer.This report is being sent to conclude that no further investigation is possible.No device has been returned.No further evaluation is possible at this time.Multiple attempts to have the device returned for evaluation and investigation were unsuccessful.In addition, capa pr 7211 documents the investigation into similar complaints, correction/removal activities have been initiated (refer to h.9), and complaint code trending is reviewed on a periodic basis to evaluate field quality performance, and as an input to risk management activities.
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Search Alerts/Recalls
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