| Catalog Number |
04460715190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/25/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter stated they received questionable results for approximately six patient samples tested with urea/bun on a cobas 8000 c 502 module.The customer provided an example of one patient sample with discrepant bun results.The sample initially resulted in a bun value of 3 mg/dl.The sample was repeated on a second analyzer, resulting in a bun value of 57 mg/dl.The repeat value was deemed correct and a corrected report was issued.
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Additional Manufacturer Narrative
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The bun reagent lot number was 84448001, with an expiration date of 31-aug-2025.The investigation is ongoing.
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Additional Manufacturer Narrative
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The customer cleaned the sample probe and performed air purges on the sample probe since a number of sample clot alarms occurred.The customer put a new reagent pack on the analyzer, then ran calibration and controls.No further issues were reported by the customer.The investigation could not identify a product problem.The cause of the event could not be determined.Medwatch fields d1, d2, d4, g1, and g4 have been updated.
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Search Alerts/Recalls
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