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MEDTRONIC NAVIGATION, INC. STEALTHSTATION¿ S8 SYSTEM; NEUROLOGICAL STEREOTAXIC INSTRUMENT
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| Model Number |
9735668 |
| Medical Device Problem Codes |
Application Program Problem (2880); Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/07/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9 735991, h6: multiple fdd/annex a codes were reported.A13 was coded for unable to read patient discs, unable to download images.A1102 was coded for system displayed "no media detected".No products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the system was unable to read patient discs.The system displayed "no media detected" when the two separate discs were inserted in to the compact disc (cd) drive.There was no patient involvement.During troubleshooting, the manufacturer representative (rep) was unable to download images.The rep tested 6 discs in total and they were not able to load.The rep was able to load the image with the cd, with an external cd reader.When trying to delete the extra items that are on the cd, the rep was unable to.On the cd there was a viewer software, auto-run software, common launch, and repair on the disc.During additional troubleshooting, the manufacturer representative (rep) reported that the ear, nose, throat (ent) software disc was also not recognized as mounted by the system.
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Additional Manufacturer Narrative
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H2, h3, h6) a manufacturer representative went to the site to test the navigation system.It was reported that the cd drive was not reading discs and then replaced.Codes b01, c13, and d02 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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