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It was reported, after unpacking the outer packaging of a pivet guide embryo transfer set, the user found that the inner packaging of the product was contaminated.It was not used and was replaced with a new same type device to complete the procedure.A photo of what appears to be foreign matter inside the sealed package was provided.The patient did not require any additional procedures due to this occurrence.The complainant has not reported any adverse effects on the patient due to this occurrence.
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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Correction: d8.Investigation evaluation: description of event: it was reported, after unpacking the outer packaging of a pivet guide embryo transfer set, the user found that the inner packaging of the product was contaminated.It was not used and was replaced with a new same type device to complete the procedure.A photo of what appears to be foreign matter inside the sealed package was provided.The patient did not require any additional procedures due to this occurrence.The complainant has not reported any adverse effects on the patient due to this occurrence.Reviews of documentation including the complaint history, device history record (dhr), quality control procedures, manufacturing instructions (mi), and instructions for use (ifu), as well as a visual inspection of the returned device were conducted during the investigation.One pivet guide embryo transfer set was returned in an opened package with label.Upon inspection both the inner pouches were sealed and there was a yellow stain on the transfer catheter pouch.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the device history record (dhr) found no non-conformances related to the reported failure mode.A review of complaint history records shows no other related complaints associated with device lot.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded there is no evidence that nonconforming product exists in house or in the field.The product ifu, does not provide information for end users related to this failure mode.Cook determined the issue is most likely traced to the packaging process.Complaint awareness training was completed for the packaging department.The appropriate personnel have been notified, and cook will continue to monitor for similar events.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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