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Additional information has been provided in d.9.,h.3., h.6., and h.11 the product was returned for analysis and the reported damage to the iol (intraocular lens) was observed.Iol returned in three pieces adhered to one another positioned incorrectly in the iol case.Solution is dried on the iol.One haptic is broken and adhered to a segment of the iol optic, the other haptic is broken and not returned.The optic is torn/split-cut dividing the iol optic in two pieces adhered to each other.The iol optic is scratched/marked-rejectable.We are unable to determine the root cause for the reported complaint poor inferior haptics (in and out).The iol was returned in three segments, which is consistent with lens having been explanted.The product was subject to handling and the reported damage was highlighted post implantation.The reported complaint is lacking in relevant information such as associated products (cartridge, handpiece, viscoelastic) used to complete a thorough investigation.Due to the lack of information, we are unable to verify if the product contributed to the event.In addition to this, all iols are 100 percent cosmetically inspected as per approved manufacturing procedures and the observed lens damage/condition would not meet our current release criteria.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).
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