| Catalog Number |
08104719190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/27/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the c 503 analyzer is (b)(6).Upon review of the analyzer reaction data, anormal reactions were observed for all measurements except the 3934 u/l measurement.Flags indicating a reaction issue mean either the sample concentration is too high, the sample turbidity is too high, or the reagent is deteriorated.Calibration data was acceptable.Medwatch field e1.Initial reporter establishment name: (b)(6).The investigation is ongoing.
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Event or Problem Description
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Roche diagnostics received a customer complaint regarding alleged non-reproducible astp2 assay results for one patient sample tested on a cobas c 503 analytical unit.The sample initially resulted in an ast value of 19.4 u/l.The sample was repeated, but it resulted in no value, only a flag indicating a reaction issue.The sample was diluted 1:20 and repeated, resulting in an ast value of 3934 u/l.The sample was repeated two additional times on (b)(6) 2025, but each time it did not result in a value, only a flag indicating a reaction issue.
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Additional Manufacturer Narrative
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The investigation determined the issue is consistent with a sample specific issue.The investigation could not identify a product problem.
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Search Alerts/Recalls
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