| Model Number |
30001004101110013 |
| Medical Device Problem Code |
Failure to Power Up (1476)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Zoll medical corporation has not received the product for evaluation and this complaint is still under investigation.
|
| |
|
Event or Problem Description
|
|
Complainant alleged that during biomed testing, the device would not power up.Complainant indicated that there was no patient involvement in the reported malfunction.
|
| |
|
Additional Manufacturer Narrative
|
|
The customer was contacted for the return of the suspect product.Customer is pending rma to send in device for evaluation.The complaint will be reopened once the product is received.
|
| |
|
Additional Manufacturer Narrative
|
|
Zoll medical corporation evaluated the device and the customer's report was not replicated or confirmed.The device was put through extensive testing, which included power testing, ac/ battery, bench testing, and environmental chamber testing without duplicating the customer's report.An internal inspection found no discrepancies.No power-related accessories were returned for evaluation.The device was recertified and returned to the customer.Analysis of reports of this type has not identified an increase in trend.
|
| |
|
Search Alerts/Recalls
|