| Catalog Number |
09038086190 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/31/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the e 801 analyzer is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter stated they received discrepant results for one patient sample tested with elecsys vitamin d total iii on a cobas e 801 analytical unit.The sample initially resulted in a vitamin d value of > 300 nmol/l with a data flag.The sample was repeated, resulting in a value of 42 nmol/l.The sample was also repeated on a second analyzer, resulting in a vitamin d value of 31.5 nmol/l.
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Additional Manufacturer Narrative
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Calibration signals were within expectations.Controls were within range prior to sample measurement.A general reagent or analyzer issue can be ruled out.Isolated non-reproducible results do not represent a general malfunction of the assay.A review of the alarm trace showed no relevant alarms at the time of the event, but there were a few samples quality related alarms throughout the trace.The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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