| Catalog Number |
A303414A |
| Medical Device Problem Code |
Wrong Label (4073)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/01/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that customer found foley tray that had two different reference numbers on the package.One side said a303314a and the other said a303414a, which was a matter of latex vs latex free, so they could not use the items if they were not certain what they were.Problem was noticed prior to use.No medical treatment was required.
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Additional Manufacturer Narrative
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Ucc-25-5282_5319 field action has been initiated by bd.Customers will be instructed to discard product or return product to bd for replacement or credit.Capa 11598314 has been initiated to investigate root cause of the problem.Correction: h.Investigation is still in progress.Once the investigation is complete a supplemental report will be filed.Udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that customer found foley tray that had two different reference numbers on the package.One side said (b)(4) and the other said (b)(4), which was a matter of latex vs latex free, so they could not use the items if they were not certain what they were.Problem was noticed prior to use.No medical treatment was required.
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Additional Manufacturer Narrative
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Ucc-25-5282_5319 field action has been initiated by bd.Customers will be instructed to discard product or return product to bd for replacement or credit.Capa 11598314 has been initiated to investigate root cause of the problem.The reported event was confirmed cause unknown.No actions can be taken at this time since a root cause was not identified.Visual evaluation of the returned two-photo sample noted one opened (with original packaging), lubrisil tray.Visual inspection of the sample noted the first photo shows the overview of the unopen tray with the outside product information packaging with a303414a.The second photo shows the inside product information with a303314a.A review of the device history record did not show any problems or conditions that would have contributed to the reported issue.The instructions for use were found adequate and state the following: intended for use in the drainage and/or collection and/or measurement of urine.Generally, drainage is accomplished by inserting the catheter through the urethra and into the bladder.However, drainage is sometimes accomplished by suprapubic or other placement of the catheter, such as a nephrostomy tract.Sterile unless package is opened or damaged, except for any dividually packaged components within the tray which are to be labelled as sterile, these components are not terminally sterilized, for urological use only.Warning: on catheter, do not use ointments or lubricants having a petrolatum base, they will damage silicone and may cause balloon to burst.Correction: d, h udi format updated with available product information per gudid.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that customer found foley tray that had two different reference numbers on the package.One side said a303314a and the other said a303414a, which was a matter of latex vs latex free, so they could not use the items if they were not certain what they were.Problem was noticed prior to use.No medical treatment was required.
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Search Alerts/Recalls
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