| Catalog Number |
DRENCOR |
| Medical Device Problem Code |
Unintended Movement (3026)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
03/26/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
H10: as the serial number for the device was provided, a review of the device history records is currently being performed.The device has been returned to the manufacturer for evaluation.The investigation of the reported event is currently underway.H11: section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
|
| |
|
Event or Problem Description
|
|
It was reported that sampling was conducted without pushing sample button.Replaced a probe with another, and procedure was completed.Additional information was received stating that the issue occurred during sampling.When the opener was closed, disconnected the needle and replaced with another needle.Then procedure was completed.No error messages were displayed.A patient was involved, however there was no injury reported.
|
| |
|
Event or Problem Description
|
|
It was reported that sampling was conducted without pushing sample button.Replaced a probe with another, and procedure was completed.Additional information was received stating that the issue occurred during sampling.When the opener was closed, disconnected the needle and replaced with another needle.Then procedure was completed.No error messages were displayed.A patient was involved, however there was no injury reported.
|
| |
|
Additional Manufacturer Narrative
|
|
H11: manufacturing review: a dhr and manufacturing review was not required as the event was determined to be expected and the investigation did not identify any manufacturing and/or service-related issues.Investigation summary: the encor driver was received for evaluation.The encor driver was visually inspected upon receipt and no physical damage was found to the unit.The device was functionally tested and passed the test during evaluation.However, found driver software version was 1.23 which was not current version and need to update.No other anomalies were identified.Therefore, the investigation is determined to be unconfirmed for the reported sampling was conducted without pushing sample button.The root cause for reported sampling was conducted without pushing sample button issue cannot be determined as the problem could not be reproduced.Labeling review: the labeling/packaging review was not required as the reported event is not associated with a labeling, packaging, or use related issue.G3, h6 (method, result, conclusion).Section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
|
| |
|
Search Alerts/Recalls
|