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It was reported that patient with a sensitive monitor screen, seemed to have a pump stop event while in the intensive care unit during device interrogation.The system monitor would be exchanged, even when downloading when pressing the letters for patient initials multiple letters would appear.The log file captured on (b)(6) 2025, at 10:02:38 an intentional pump stop, which was due to the key on the screen being activated.In addition, it was noted on (b)(6) 2025 low speed advisories due to the fixed speed being set at 4800 revolution per minute (rpm) and the low-speed limit being set to 5000 rpms.
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Corrected data: section d5 - operator of device corrected.Section g4: pma/510(k) # corrected.Manufacturer's investigation conclusion: the reported event of atypical behavior on the system monitor (serial unknown) was unable to be confirmed.Product was not returned for testing, and photos were not submitted.Submitted log files revealed on (b)(6) 2025, 10:02:38, lvad_off and low flow alarms activate and were associated with an intentional pump stop fault flag.At 10:02:40, the pump speed dropped to 50 rpm.The pump speed then increases to 4750 rpm by 10:02:41.The root cause of the reported event could not be conclusively determined through this analysis.Although the system monitor was not returned for evaluation, a corrective and preventative action (capa) was opened to further investigate issues related to the system monitor atypical screen behavior.Heartmate 3 instructions for use (ifu) (rev.C) section 4 ¿system monitor¿ explains how to use the system monitor.This section explains the pump stop button.This section states ¿use the pump stop button to turn off the pump.To use this feature, press and hold the pump stop button while the pump stop countdown counts down from 10 to 1.The pump stops within the first few seconds of holding down the pump stop button.However, if the button is released before the countdown is complete, the pump resumes at the previously set mode and speed.Heartmate 3 patient handbook (rev.D), under section 5 ¿alarms and troubleshooting¿ and heartmate 3 instructions for use (ifu) (rev.C), under section 7 ¿alarms and troubleshooting¿ cover all alarms (visual and audible), including the pump off and low flow hazard alarm conditions, and the actions to take when the alarms occur.Heartmate 3 instructions for use (ifu) (rev.C) section f entitled ¿safety checklists¿ provides checklists to assist the patient in performing routine maintenance of the heartmate 3 lvad.This section informs the user to replace any equipment or system component that appears damaged or worn.Heartmate 3 instructions for use (ifu) (rev.C) section 8 "equipment storage and care" describe how to care for and clean all equipment.Heartmate 3 patient handbook (rev.D) cautions users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.System monitor serial number was not provided, therefore a dhr review was not performed.The device is included in the system monitor atypical screen behavior advisory issued by abbott on 08may2024.No further information was provided.The manufacturer is closing the file on this event.
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