| Catalog Number |
07027559190 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/09/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable elecsys insulin results from the cobas e 801 analytical unit.The initial result was 3.66 miu/ml.On (b)(6) 2025, the repeat result was 1.66 miu/ml.
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Additional Manufacturer Narrative
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D4 expiration date was updated.The investigation determined the issue was due to pre-analytical handling issues at the customer site, as the sample was hemolyzed.Correct pre-analytic sample handling is within the customer's responsibility.A general reagent problem was excluded because the provided quality validation data was within expectations.There is no evidence to suggest a malfunction of the device.
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Search Alerts/Recalls
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