| Model Number |
338 |
| Medical Device Problem Code |
Computer Software Problem (1112)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/29/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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This initial medical device report (mdr) is being submitted late due to a retrospective review conducted through capa 10308384.The delay in submitting this mdr is due to the thorough and detailed nature of the retrospective review process.This process was essential to accurately capture all relevant data and ensure the integrity of our reporting.As recommended, we have included the capa reference for the retrospective review in the additional manufacturer narrative section.A review of the complaint history for sn (b)(6) was performed in salesforce which did not locate similar complaints with the same failure mode for this serial number.A review of the device history record for sn (b)(6) was performed from the date of manufacture, 22-06-2021 and confirmed that this device was not previously returned for servicing and there were no production failures which correlates to the customer reported issue.Upon investigation of the actual device used in this incident, it was determined that the system patient was not showing on this unit during the procedure.A technical support specialist dialed into station and noticed that sts nunit was at the bottom of the nunit list assigned.Then informed customer anesthesia devices can only handle 6 primary nunits to a given area.But in this case, sts nunit was not part of the top 6 primary nunits of the list so they had rearranged the same to resolve the issue.The system functioned as intended after the technical support specialist troubleshooted the device.
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Event or Problem Description
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It was reported by the customer that a bd pyxis¿ anesthesia station 4000 patient was not showing on this unit during the procedure.Nurse was able to pull medicine from a different device.The customer stated that the patient or user was involved, and issue caused a one-minute delay in dispensing the medications.There were no adverse events or injuries reported based on this incident.
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Search Alerts/Recalls
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