| Model Number |
1068234 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Pain (1994)
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Section b3: as the day of the event is unknown, the event date is estimated as february of 2025.Without a product return, no product evaluation is able to be conducted.The device history records have been requested but not yet provided, therefore the manufacturing date is unknown.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow up report will be sent.
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Event or Problem Description
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It was reported by the sales representative that the patient was experiencing pain.It was later reported by the patient that her pain increases when she is treating with the unit.This has been occurring since the patient started treatment.The patient has not increased her level of daily activity.The patient is only treating during the day for around 8 hours per day.It was later reported that the pain level is a 5 on a scale of 1-10, with 10 being the worst.The patient started treating for up to 4 hours per day and will continue to increase her treatment time.On (b)(6) 2025, reported that the patient is treating for about 4 to 5 hours or until she experiences pain.The pain was rated a 9 on a scale of 1-10.The patient contacted their doctor due to the pain and was prescribed percocet.The patient is going to continue treatment as much as she can tolerate.No further information was provided.The product has not been returned for evaluation.
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Event or Problem Description
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It was reported by the sales representative that the patient was experiencing pain.It was later reported by the patient that her pain increases when she is treating with the unit.This has been occurring since the patient started treatment.The patient has not increased her level of daily activity.The patient is only treating during the day for around 8 hours per day.It was later reported that the pain level is a 5 on a scale of 1-10, with 10 being the worst.The patient started treating for up to 4 hours per day and will continue to increase her treatment time.On (b)(6) 2025, reported that the patient is treating for about 4 to 5 hours or until she experiences pain.The pain was rated a 9 on a scale of 1-10.The patient contacted their doctor due to the pain and was prescribed percocet.The patient is going to continue treatment as much as she can tolerate.No further information was provided.The product has not been returned for evaluation.
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Additional Manufacturer Narrative
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Additional information in following fields- b4: date of this report, g3: date received by manufacturer, h2, h4: device manufacture date, h6: evaluation codes section b3: as the day of the event is unknown, the event date is estimated as february of 2025.This follow-up report is being submitted to relay additional information.The device was not returned to (b)(6) medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was reviewed, and no discrepancies related to the reported event were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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