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Sensory medical made seven (7) attempts to gather additional information relevant to the investigation but was unsuccessful, as a result sensory medical was unable to confirm that chewing of cords was the result of exposure of the internal components of the tech hub.The tech hub lot number or serial number was not made available to cubby beds and therefore the manufacturing records were unable to be reviewed.A replacement tech hub was provided.Pack80029 v1.0 tech hub accessory manual includes the following warnings: pg 3 - use the maintenance checklist in the manual to inspect the canopy, seams, zippers, electronic accessories, cords, metal frame, screws, slats, locks and safety sheets every 30 days.If any damage is present immediately discontinue use and contact cubby for repair or replacement.Do not use product if any parts are missing, damaged or broken.Contact cubby for replacement parts and instructional literature if needed.Do not substitute parts.Periodically examine electronic accessories of this product for damage to the cord, housing or other parts that may result in the risk of fire, electric shock or injury.If the product is damaged, do not use it.Sensory medical's root cause investigation is ongoing, and the company will supplement this report as necessary.There was no report of injury as a result of the event.
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