| Catalog Number |
WW1000EN |
| Medical Device Problem Code |
Device Sensing Problem (2917)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/01/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the device was showing a sensor error message.There was no reported patient involvement.
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Additional Manufacturer Narrative
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B3: unknown; no information has been provided to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional information becomes available.The device has not been returned to the manufacturer.
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Additional Manufacturer Narrative
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D3 - mfg establishment name and h6.Codes: updated.Device evaluation: unable to confirm the complaint due to the device not being returned.Based on the review of the service history and information provided by the customer we are unable to determine a probable cause as the device was not returned for evaluation.If the product is returned the manufacturer will re-open the complaint for further device analysis.Service history review identified there was no indication that the complaint was related to a service of the device within the review period.
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Search Alerts/Recalls
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