| Model Number |
27005BGA |
| Medical Device Problem Code |
Poor Quality Image (1408)
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| Health Effect - Clinical Codes |
Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available (4581); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/11/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device will be forwarded to the manufacturing site for investigation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.This event is filed under internal (b)(4).
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Event or Problem Description
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It was reported the scope had blurry image.No negative impact in state of health reported.
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Additional Manufacturer Narrative
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Corrections in sections e1 contact name, d9 added date and h6 updated adverse event code e to 4582.This event is filed under internal complaint id: (b)(4).
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Additional Manufacturer Narrative
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Conculsion summary: the customer's statement blurry image can be confirmed.During the examination of the optics, moisture was found to have penetrated the rod lens system.The moisture has a negative effect on the image quality.Furthermore, foreign particles were found in the system.As there was no external damage that could have indicated a leak in the optics, the optics were subjected to a vacuum test.This revealed a leak in the area between the eyepiece bridge and the base housing.The leak is due to a manufacturing defect that was not detected during product testing but may have led to the leak after a few clinical reprocessing cycles.Improper cementing around the joint can lead to such a leak.This is an isolated case.No further measures will be taken.The above conducted investigations did not reveal a root cause related to the labelling, the device or its history.All production related quality checks were passed, and no non-conformities were identified in the devices manufacturing records.The labelling was found to contain adequate instructions and warnings.The complaint history did not reveal any pickup in similar complaints; no trend was identified.This event is filed under internal complaint (b)(4).
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Search Alerts/Recalls
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