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Additional information: g3, h3, h6.The complaint device was not received for evaluation.Based on the information provided, which may include the device (if available and returned), pictures, videos, event description, and any additional information from the field, arthrex was able to conclude the most likely cause.The most likely cause for the reported failure can be attributed to using excessive force or prying/leveraging the device during use.The complaint allegation was confirmed based on the customer's attached picture, which showed the tip of the drill broken off.
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