| Catalog Number |
10825441001 |
| Medical Device Problem Codes |
Incorrect Measurement (1383); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/14/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter complained of discrepant results for 2 patient samples tested for potassium electrode (k) on a cobas 6000 c (501) module.Patient 1 initial k result was 6.1 mmol/l.This result did not correspond to the patient¿s previous k result, and the sample was repeated.The repeat result was 5.0 mmol/l.Patient 2 initial k result was 6.5 mmol/l.The customer noticed that qc failed after the initial result and repeated the sample.The repeat result was 5.91 mmol/l.
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Additional Manufacturer Narrative
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The c501 module serial number was (b)(6).On 14-apr-2025, the customer wiped the electrodes, primed the reagents, and performed an ise check.On 15-apr-2025, the customer replaced the fluids and the electrodes and performed an ise check.Calibration and qc were acceptable.The investigation is ongoing.
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Additional Manufacturer Narrative
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Qc was acceptable.No issues were identified during a review of the alarm trace data.The field service engineer (fse) could not find a cause for the event.A hardware check was performed, and no issues were identified.Precision study results were within specification.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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