| Model Number |
UH400U |
| Medical Device Problem Codes |
Use of Incorrect Control/Treatment Settings (1126); Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
Burn(s) (1757)
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| Date of Event |
04/30/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer will not return the device for evaluation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.Cross reference complaint id: (b)(4).This event is filed under internal complaint id: (b)(4).
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Event or Problem Description
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It was reported that during a medical procedure using uf400 and 27040fp1-s the patient was burned.The uf400 turn on it's own no petal was stepped on and it was possible it was on the wrong setting.Cross reference medwatch 9610617-2025-00804.
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Additional Manufacturer Narrative
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New information has been provided updated sections a2, a3a and a4 correction has been made to section b5 correcting the narrative with the correct material numbers uh400u and 27040gp1-s.Cross reference complaint id: (b)(4).This event is filed under internal complaint id: (b)(4).
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Event or Problem Description
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It was reported that during a medical procedure using uh400u and 27040gp1-s, the patient was burned.The uh400u turn on its own no petal was stepped on and it was possible it was on the wrong setting.Cross reference medwatch 9610617-2025-00804.
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Additional Manufacturer Narrative
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Per investigation by the manufacturing site: as the device in question was not returned, a technical inspection is not possible.Further investigation was made based on the error description provided by the customer: "the uh400u (note: material number corrected) turn on it's own no petal was stepped on and it was possible it was on the wrong setting." the probable root cause is that the autocon setting was still set to autostart and was reactivated when the cable was plugged in.With the autostart function, the hf voltage is automatically activated upon contact with conductive material.User error.Cross reference complaint id (b)(4).This event is filed under internal complaint id (b)(4).
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Event or Problem Description
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Cross reference medwatch 9610617-2025-00804.
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Search Alerts/Recalls
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