| Model Number |
OTV-S7H-1NA-10E |
| Medical Device Problem Codes |
Break (1069); Erratic or Intermittent Display (1182)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Reported event: image flickering due to camera head cable damage no death, injury or harm was reported to olympus.There was no patient or procedure involvement.No product return to olympus.This is a service log type of inquiry.Note: based on product complaint form, the product model is otv-s7-h10, but the product model could not be found both in the item code list and global complaint handling system (gchs).So product is selected as "unknown" and the option with mla in the dropdown according to triage process guideline.
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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It was reported the camera head had image flickered and the cable damage.The issue was found during set up.There were no reports of patient harm.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide correction in the field b5.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the final investigation.Updated fields: d8, h2, h6, h11.The device was not returned to olympus for inspection and the reported failure was not confirmed.Therefore, a definitive root cause could not be determined.Based on historical data, possible causes include electrical problems due to open or short circuit, signal loss, and mechanical issues such as leakage/seal, damage, deterioration, and wear and tear between components such as connector/coupler; adapter; switch/relay; circuit board; electrical cable; sensor; lenses; seal without any design or manufacturing issue.That could cause image issues.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Event or Problem Description
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No additional information received from customer.
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Search Alerts/Recalls
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