| Model Number |
P7923A03 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/23/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Baxter received a report from a baxter technician to report the pro+ surface - 36" width power cord had copper wires exposed.The bed was located at the account.There was no patient/user injury, medical intervention, symptom, or adverse event reported.There were no other devices reported to be involved.The customer did not know if this event was already communicated to another baxter department or authority.The device was requested for service/inspection by baxter.
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Additional Manufacturer Narrative
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The baxter technician found the power cord needed to be replaced.It is necessary for the pro+ mattress to have an effective maintenance program.We recommend that you do annual preventive maintenance (pm) and testing for joint commission certification.Examine the entire length of the mattress power cord.Make sure there are no cuts or exposed wires.Make sure the plug is a one-piece molded plug assembly.Examine the plug for damage.Replace the mattress power cord if the plug shows: discoloration of the plug molding on or around the plug blades.Signs of cracking.Loose fit of the plug blade (the plug blade moves in the molding).A search of the baxter maintenance records did not show baxter performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the power cord to resolve the reported event.Based on this information, no further action is required.
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Search Alerts/Recalls
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