| Model Number |
FD-411UR |
| Medical Device Problem Code |
Defective Device (2588)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
04/15/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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Company representative reported that the subject device seal is no longer intact.The issue occurred during out of the box failure.There was no report of patient involvement.
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.
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Event or Problem Description
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No additional information received from the customer.
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Additional Manufacturer Narrative
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The mdr supplemental report is being submitted to provide updated fields and final investigation results.Updated fields: h2, h6, h11.The device was not returned for evaluation.The technical assistance center (tac) provided remote troubleshooting but was not able to resolve the reported allegation.As such, the customer's allegation could not be confirmed.Based on the results of the investigation, and since the device was not returned for evaluation, the definitive root cause of the reported issue could not be determined.Olympus will continue to monitor the performance of this device.
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Search Alerts/Recalls
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