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Section a2, a3, a4, a5 and a6: unknown; information not provided.Section d6b: if explanted, give date: unknown, information not provided.Section e1: email address, state, post office or zip code: unknown, information not provided.Section e1: telephone number: (b)(6).Section h3: other 81: product evaluation was not performed because the product has not been received.If product is received after initial closure, the product investigation (pi) and complaint (cp) (if necessary) may be re-opened to complete the return investigation.The complaint issue reported could not be confirmed.No nonconformity report, documentation or labeling changes, and further escalations are required.Johnson & johnson surgical vision will continue to monitor these types of complaints.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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