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The device was not returned for analysis.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a query of the complaint handling database for the reported lot revealed there is no indication of a lot specific issue.Based on the information received, the investigation determined that the reported break - saline line could not be determined.In this case, it is likely that the reported break is due to handling damage; however, since the device was not returned this could not be confirmed.Based on the results of the complaint investigation, there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.Updated fields: a3b (correction), b5 (correction), g3, g6, h2, h3, h6 (type of investigation, investigation findings, investigation conclusions).
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