| Catalog Number |
1788210105 |
| Medical Device Problem Codes |
Overheating of Device (1437); Temperature Problem (3022)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
04/18/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that staff said 1788 camera became so hot they were not able to hold it.L12 light box was set at 50.Staff used a new camera with no issues.1788 camera s/n(b)(6) was still hot after the case ended.Therefore, there was a thermal event.
|
| |
|
Additional Manufacturer Narrative
|
|
Additional information will be provided once the investigation has been completed.
|
| |
|
Additional Manufacturer Narrative
|
|
The product was returned for investigation and the reported failure mode was not confirmed.The failure mode will be monitored for future reoccurrence.Alleged failure: poor quality csi image.Confirmed failure: no problem found, no repair required.Probable root cause: excessive power draw from improperly spec'd components.Excessive power draw from defective components.Error in component manufacturing.Inadequate dissipation of heat.Reprocessing with unqualified methods #ue.Device use beyond intended lifetime #ue.
|
| |
|
Event or Problem Description
|
|
It was reported that staff said 1788 camera became so hot they were not able to hold it.L12 light box was set at 50.Staff used a new camera with no issues.1788 camera s/n (b)(6) was still hot after the case ended.Therefore, there was a thermal event.
|
| |
|
Search Alerts/Recalls
|