| Catalog Number |
03L77-01 |
| Medical Device Problem Code |
Thermal Decomposition of Device (1071)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/27/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.
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Event or Problem Description
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The customer observed an error code 5168 cuvette tab not detected on the architect c16000 processing module.Upon inspection the daq board ns was burnt.Update, additional information was provided on 01may2025.The customer was connecting the pressurized purified water to the back of the instrument and forgot to turn off the water receiver switch.After the water tank was full the water sprayed towards the ceiling and dripped onto the analyzer.The customer shut off the analyzer and cleaned up the water.The analyzer would not turn back on.Upon inspection, there were leads of the electronic components on the daq board that had shorted out and melted and signs of shorting and burning out on the daq board.There was no impact to patient management reported.There was no harm to the user reported.
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Additional Manufacturer Narrative
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The field service representative (fsr) performed troubleshooting on the architect c16000, serial number (b)(6) and discovered the daq board ns, rohs showed signs of a short circuit/charring.The fsr replaced the daq board ns, rohs, which resolved the issue.There was no fire or smoke seen nor further damage to the instrument.The module was disconnected from the power supply, and there was no injury to personnel reported.Return testing was not completed as returns were not available.The instrument service history for the architect c16000 verifies no subsequent issues have been reported related to charred/burned parts.A review of tracking and trending of the architect c16000 did not identify an increase in complaint activity associated with the complaint issue.Additionally, a review of tracking and trending did not identify an increase in complaint activity for the daq board ns, rohs.A review of the manufacturing documentation did not identify any issues associated with the complaint issue.The 2025 ul certification memo indicates that abbott diagnostic equipment and accessories are certified to the appropriate safety standards, and adequate protection is provided for the operator against spread of fire from the equipment.The charring/burning, observed was limited to the daq board ns, rohs compliant (part number 7-93181-07); the charring/burning did not spread to other parts of the module.Labeling was reviewed and found to be adequate.Based on the investigation the architect c16000 serial number (b)(6) and daq board ns, rohs is performing as intended, no systemic issue or deficiency of the architect c16000 and daq board ns, rohs was identified.
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Event or Problem Description
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The customer observed an error code 5168 cuvette tab not detected on the architect c16000 processing module.Upon inspection the daq board ns was burnt.Update, additional information was provided on 01may2025.The customer was connecting the pressurized purified water to the back of the instrument and forgot to turn off the water receiver switch.After the water tank was full the water sprayed towards the ceiling and dripped onto the analyzer.The customer shut off the analyzer and cleaned up the water.The analyzer would not turn back on.Upon inspection, there were leads of the electronic components on the daq board that had shorted out and melted and signs of shorting and burning out on the daq board.There was no impact to patient management reported.There was no harm to the user reported.
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Search Alerts/Recalls
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