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Updated fields - d4, d8, d9, g6, h1, h2, h3, h4, h6, h11.The scalp clip (id 201037) was returned for evaluation.Device history record (dhr) - was reviewed for the reported product¿s lot number.And it was noted that a report was opened, and disposition was to do 100% inspection on material.This issue was not caught during the inspection therefore we have notified supplier.No other anomalies were identified that occurred during the manufacture or packaging of the device.Failure analysis - a visual inspection was conducted on the returned device, and it confirmed presence of a hair on sealed package.Root cause - per the complaint background, hair was found.The complaint was confirmed during investigation and failure analysis evaluation.Debris present in packaging material, a potential root cause is operator error, workstation not clean.
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