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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DEXCOM, INC. DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM

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DEXCOM, INC. DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM Back to Search Results
Model Number 9500-161
Medical Device Problem Code Detachment of Device or Device Component (2907)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 04/06/2025
Type of Reportable Event Malfunction
Event or Problem Description
It was reported that a detached or missing sensor wire occurred.The sensor was inserted into the arm on (b)(6) 2025.Product has been received but is pending evaluation.A follow up report will be submitted upon completion.No injury or medical intervention was reported.
 
Additional Manufacturer Narrative
(b)(4).
 
Additional Manufacturer Narrative
(b)(4).B5: describe event or problem - additional information.G3: date received by manufacturer - additional information.G6: type of report - follow-up.H2: type of follow up - additional information/device evaluation.H3: device evaluated by manufacturer - additional information.H6: type of investigation - additional information.H6: investigation findings - additional information.H6: investigation conclusion - additional information.
 
Event or Problem Description
It was reported that a detached or missing sensor wire occurred.The sensor was inserted into the arm on (b)(6) 2025.Product was provided for investigation.An external visual inspection was performed and passed.The allegation was undetermined via product.The probable cause could not be determined.No injury or medical intervention was reported.
 
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Brand Name
DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM
Common Device Name
CONTINUOUS GLUCOSE MONITOR
Manufacturer (Section D)
DEXCOM, INC.
6340 sequence dr.
san diego CA 92121
Manufacturer Contact
ashley spoto
6340 sequence dr.
san diego, CA 92121
8582000200
MDR Report Key22015475
Report Number3004753838-2025-116559
Device Sequence Number18517713
Product Code QBJ
UDI-Device Identifier00386270003621
UDI-Public00386270003621
Combination Product (Y/N)N
Initial Reporter StateNY
Initial Reporter CountryUS
PMA/510(K) Number
K213919
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)Unknown
Reporter Type Manufacturer
Report Source Consumer
Initial Reporter Occupation Other
Type of Report Initial,Followup
Report Date (Section B) 10/02/2025
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Lay User/Patient
Device Expiration Date04/30/2026
Device Model Number9500-161
Device Catalogue NumberSTP-AT-013
Device Lot Number1824335003
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer05/08/2025
Is the Reporter a Health Professional? No
Type of Report(Section G)Initial
Initial Date Received by Manufacturer 04/21/2025
Supplement Date Received by Manufacturer09/12/2025
Initial Report FDA Received Date05/13/2025
Supplement Report FDA Received Date10/02/2025
Was Device Evaluated by Manufacturer? (Y/N) Yes
Date Device Manufactured11/01/2024
Is the Device Labeled for Single Use? (Y/N) Yes
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
TANDEM TSLIM
Patient Age71 YR
Patient SexFemale
Patient Weight68 KG
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