| Model Number |
9435-12 |
| Medical Device Problem Code |
Inaccurate Information (4051)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/01/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The screw size was mislabeled, the rest of inventory was verfied to be accurate.
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Event or Problem Description
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It was stated that "one of the (9435-12) 3.5 x 12 solstice restock screws was incorrectly sized and labeled.It was labeled a 3.5 x 12mm screw on the actual screw and packaging but i noticed it looked a little too long to be a 12mm screw.When i measured it on the caddy you can see the screw is actually a 14mm screw length.One of the towers from the solstice system is stuck in its fully compressed position and can not be backed out because it is jammed".
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Search Alerts/Recalls
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