| Model Number |
TW160072IMLD |
| Medical Device Problem Code |
Retraction Problem (1536)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/04/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Based on the determined risk priority number, the residual risk related to this complaint is considered acceptable.However, sol millennium decided to open a supplier corrective action request to the supplier for further investigation of the issue.All actions will be followed in the scar number:20250202.Once the scar report is available a detailed corrective action will be shared.This report was initially submitted on 02/20/2025.Due to issues with displaying the initial submission, this submission contains both initial and supplemental information.
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Event or Problem Description
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Customer reported that the while using a 10ml safety syringe to draw medication, the needle hub suddenly retracted and detached, causing contamination of the medication, making it unusable.
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Additional Manufacturer Narrative
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No samples were returned by the customer for analysis.In addition, investigation on retained samples did not confirm the defect.Regardless, scar 20250202 was initiated at the manufacturing site to track the investigation and application of corrective actions associated with the event.Planned corretive action includes the implementation of a new "assemble condition inspection" matchine to verify proper assembly of componenets.
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Additional Manufacturer Narrative
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This report when initially submitted encountered an internal issue potentially related to database connectivity.This issue was identified while implementing capa-57 which was opened following an fda inspection.
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Additional Manufacturer Narrative
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Based on the performed investigation (scar20250202), the reported events involving sol-care luer lock safety syringes were associated with needle hub disengagement and/or unintended retraction.The most probable cause is related to incomplete seating of the needle hub into the barrel grooves during manual assembly, which under transportation or use conditions may lead to hub displacement or retraction.To address this risk, a dedicated automated assembly equipment has been introduced and validated to replace manual assembly of the needle hub into the barrel.The equipment is equipped with 100% in-process visual inspection to verify proper seating and engagement of the needle hub.No broader adverse trends have been identified, and the issue is considered limited based on available information.
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Search Alerts/Recalls
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