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BIOSENSE WEBSTER INC OCTARAY MAPPING CATHETER; CATHETER, INTRACARDIAC MAPPING, HIGH-DENSITY ARRAY
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| Catalog Number |
D160906 |
| Medical Device Problem Codes |
Tear, Rip or Hole in Device Packaging (2385); Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/22/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the delivered octaray mapping catheter sterile packaging was received opened.The catheter was reported delivered and received with damage on the outside of the box and small damage on the inside box.The catheter sterile packaging was also opened.No patient involvement was reported.The damage on the outside of the box and small damage on the inside box was assessed as non mdr reportable.The potential that it could cause or contribute to a death or serious injury, or other significant adverse event, was remote.The sterile packaging received opened was assessed as mdr reportable.
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Additional Manufacturer Narrative
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The bwi product analysis lab received the device for evaluation on 12-may-2025.The analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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Additional Manufacturer Narrative
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It was reported that the delivered octaray mapping catheter sterile packaging was received opened.The catheter was reported delivered and received with damage on the outside of the box and small damage on the inside box.The catheter sterile packaging was also opened.No patient involvement was reported.The device evaluation was completed on 03-jun-2025.The device was returned to johnson & johnson medtech (j&j) for evaluation.A visual inspection of the returned device was performed following j&j procedures.The device was inspected, and no physical damage was observed.Customer refered that the packaging was damaged outside and inside, however the package was not returned for analysis.Due to this condition, further investigation was not possible to be performed.A manufacturing record evaluation was performed for the finished device batch number, and no internal actions were identified.The package issues reported by the customer were not confirmed, due to the package or pouch were not returned for analysis.The potential cause of the issue cannot be established.The instructions for use contain (ifu) state the following in the sterilization and use-by date section: the instructions for use contain (ifu): do not use the catheter if the packaging or catheter appears damaged.As part of johnson & johnson medtech's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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