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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DRY EYE MASK/WIZARD RESEARCH WIZARD EYE COMPRESS; PAD, HEATING, POWERED

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DRY EYE MASK/WIZARD RESEARCH WIZARD EYE COMPRESS; PAD, HEATING, POWERED Back to Search Results
Health Effect - Clinical Codes Eye Burn (2523); Superficial (First Degree) Burn (2685)
Date of Event 05/08/2025
Type of Reportable Event Serious Injury
Event or Problem Description
Used the wizard eye thermal mask, read the instructions, it gives no temperature guidance at all, set it to 10 on the controller, put on my eyes, after 90 seconds my eye lids were burning.I then checked it with my thermographic camera; it was 145 degrees fahrenheit.That is much too hot for skin or eyes, it actually burned my skin.I then looked up the company and it does not appear to be fda registered, but it is selling a medical device.The company markets this for dry eye and other issues, this product is not safe.Https://www.Wizardresearch.Com/products/heated-eyemask variant=30337129021493&country=us¤cy=usd&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic&gad_source=1&gad_campaignid=20531069984&gclid=cj0kc qjwlyhbbhd9arisalru09qi0g8v2l9s6cy4b4h6hjaxqz6tuhyksn4c-npzjh3xxacjv5avmsqaalavealw_wcb.
 
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Brand Name
WIZARD EYE COMPRESS
Common Device Name
PAD, HEATING, POWERED
Manufacturer (Section D)
DRY EYE MASK/WIZARD RESEARCH
900 wilshire blvd
los angeles CA 90017
MDR Report Key22038653
Report NumberMW5170499
Device Sequence Number15127111
Product Code IRT
Combination Product (Y/N)N
Initial Reporter StateCA
Initial Reporter CountryUS
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Voluntary
Initial Reporter Occupation Patient
Type of Report Initial
Report Date (Section B) 05/11/2025
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Was Device Available for Evaluation? Yes
Initial Date Received by Manufacturer Not provided
Initial Report FDA Received Date05/16/2025
Patient Sequence Number1
Outcome Attributed to Adverse Event Required Intervention;
Patient Age55 YR
Patient SexMale
Patient Weight84 KG
Patient EthnicityNon Hispanic
Patient RaceWhite
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