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Product complaint # (b)(4).H3 investigation summary: the product was returned to ethicon for evaluation.One open sample was received for analysis.The product code is vcpb864d.During the initial inspection of the sample, the foil packet received shows a hole that is located on the top foil.The hole appears to be caused outside in by an unknown object affecting the integrity of the sterility.Additionally, a photo was provided, and it showed a foil packet with a circle indicating the hole.Due to the damages found on the device, the complaint is confirmed.The condition of the package is indicative of handling and storage issues that occurred outside of ethicon control.As part of the ethicon quality process, all devices are manufactured, inspected, and released to approved specifications.This report is being submitted pursuant to the provisions of 21 cfr, part 803, part 4 subpart b.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.
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