| Catalog Number |
51-103200 |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/06/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the implant broke through the packaging which compromised the sterile plastic container.There was no patient involvement.There is no further information available at the time of this report.
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Additional Manufacturer Narrative
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(b)(4).This follow-up report is being submitted to relay additional and/or corrected information.The following sections were updated: b4, b5, d9, g3, g6, h2, h3, h6, h11.Visual evaluation of the returned product/provided photos identified damage to the sterile packaging (blister and pouch).Sterility has been compromised.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.A complaint history search was not performed, as the packaging design has been remediated as part of a corrective action.The root cause of the reported event can be attributed to transit damage and a packaging design issue.Corrective & preventive action has been previously raised to implement improved packaging changes.These packaging changes will reduce the number of transit-related packaging damage events.The reported event has been confirmed by evaluation of the returned product and provided photos.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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There is no update to the prior event description provided.
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Search Alerts/Recalls
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