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Investigation of this event is pending and a supplemental report will be sent upon its completion.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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A supplemental report is being submitted for device evaluation.Product event summary: the controller ((b)(6)) was returned for evaluation.A review of the device history record was not performed as the reported event and analysis are not related to a manufacturing or servicing issue.Various analyses were conducted and reviewed in order to evaluate the performance of the device in relation to the reported event.The returned controller passed external visual inspection.Internal visual inspection revealed a crack in the standoff post one (1) of the controller housing.The observed standoff post crack is an additional finding, not related to the reported event.Based on an investigation, the root cause of the standoff post crack was determined to be due to mineral oil applied to the controller¿s internal main gasket and/or to the silicone adhesive applied around the controller¿s internal battery coming in to contact with the standoff post.The mineral oil and/or silicone adhesive contributed to environmental stress cracking.Capa pr00517125 is investigating this issue.Functional testing revealed that the no power alarm did not sound when both power sources were disconnected from the controller, indicating an issue with the internal battery.Internal inspection revealed that the internal nickel-metal hydride (nimh) battery, which powers the no power alarm, w as slightly swollen.After the internal battery was replaced, the controller performed as intended.Log file analysis revealed eleven (11) controller fault alarms logged since (b)(6) 2025, indicating an issue with the internal battery.Additionally, log files revealed that the controller had been in use for more than two (2) years.Furthermore, one (1) vad disconnect alarm was logged on (b)(6) 2025 at 11:30:14, indicating a physical disconnection of the driveline from the controller, likely due to the reported controller exchange.As a result, the reported event was confirmed.The most likely root cause of the reported controller fault alarm event can be attributed to a reduced charge capacity of the internal nimh battery.Capa pr00492825 investigated internal battery issues with controller 2.0.Even though this capa is closed, (b)(6) falls within the bounds of this capa.Based on the available information, the most likely root cause of the vad disconnect alarm can be attributed to the reported controller exchange.Investigation of this event is completed and the file will be closed.If new information is received, the file will be re-opened and a supplemental will be submitted.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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