| Model Number |
338 |
| Medical Device Problem Code |
Electrical /Electronic Property Problem (1198)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/28/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A review of the complaint history for sn (b)(6) was performed in salesforce which did not locate similar complaint(s) with the same failure mode for this serial number.A review of the device history record for sn (b)(6) was performed from the date of manufacture, 05-jun-2017 and confirmed that this device was not previously returned for servicing and there were no production failures which correlates to the customer reported issue.Upon investigation of this incident, a technical support specialist confirmed that the issue was resolved by the customer.The system functioned as intended after the customer resolved the issue.The issue was resolved with no detail provided by the customer regarding how the issue was rectified, the customer gave permission to close the case.
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Event or Problem Description
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It was reported by the customer that a bd pyxis¿ anesthesia station 4000 the mini single drawers did not open one at a time; instead, all opened at once.The customer stated that there was no delay, but the malfunction occurred when the user tried to issue medication to the patient.However, there were no adverse events or injuries reported due to this event.
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Search Alerts/Recalls
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