| Model Number |
HCG+BETA |
| Medical Device Problem Codes |
High Test Results (2457); Insufficient Device Problem Information (3190); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/21/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e411 rack serial number was (b)(6).The field service engineer did performance testing and precision studies, and they were within specifications.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with elecsys hcg+beta (hcg+b) assay on a cobas e411 immunoassay analyzer (rack system).Initial result: 203.2 miu/ml.1st repeat result: 259.5 miu/ml.The physician questioned the results as they did not match the patient's clinical picture and requested a new sample to be drawn and sent to a different facility for testing.The new sample resulted in an hcg+b value around 3.51 miu/ml.On (b)(6) 2025, the original sample was then repeated, and the 2nd repeat result was around 3.51 miu/ml.
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Additional Manufacturer Narrative
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Data was requested for further investigation, but was not provided.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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