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| Model Number |
NT821732C |
| Medical Device Problem Codes |
Break (1069); Crack (1135)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/08/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Initial report ref to natus complaint (b)(4).Sterile date of product: 23 aug 2024.Device history record review: unit has passed all the required tests.No manufacturing defects or non-conformances observed.Capa review: (if the lot/or id number has not been provided or cannot be obtained from the complainant, the documentation review will consist of the product complaint history for the past 12 months to determine if there is any correlation to the complaint issue under investigation).No associated capas complaint history review/trend analysis: (24 months review and percent of sales) 0 previously confirmed "integ-broke in use" complaints within the past two years.15,850 nt821732c units sold within past two years.Failure rate = 0.00% risk management review: a review of (b)(4) medical device hazard analysis (rev 10), identifies the hazard situation as "5.14 breakage of male luer lock connector at the bottom of drainage tube that connects the drainage bag." the risk level is considered low.Based on complaint of "tubing connection to bag broke" this determination is based on the information received from the customer.Root cause/failure investigation: the customer did not return the device for evaluation, however image provided showed tubing was cracked.It is unclear how the connector to the tubing broke, however it may be due to overtightening.This is supported by the customers' indication that they had trouble disconnecting the bag which may mean the connection was overtightened.No further action is required, complaints will be tracked and trended for recurring issues.Device failed to meet specifications: yes.Confirmed by image only.Failure mode: no device returned - unable to determine.
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Event or Problem Description
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Nt821732c- patient had evd in place from or.2 rns attempted to change drain bag and experienced difficulty in disconnecting bag from tubing.Alcohol was used to try to loosen connection.Drain bag with contents was removed from holder to troubleshoot connection.After several attempts, bag was removed from tubing.Tubing was assessed and no issues noted.New bag attached.Rn went to clean connection with chg after manipulation/changing of bag as extra precaution due to multiple attempts to replace bag.When the chg swab touched the tubing, the tubing immediately broke off the bag.The male end of the tubing broke off into the female end of the bag.Required tubing change at drain site by neurosurgery team, new evd bag, and patient started on antibiotics.
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Search Alerts/Recalls
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