| Catalog Number |
733008-G |
| Medical Device Problem Code |
Labelling, Instructions for Use or Training Problem (1318)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/07/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Manufacturer narrative: clinical code: 4582 - no clinical signs, symptoms or conditions- event related to incorrect label amount / no patient harm.Impact code: 2199 - no health consequences or impact - no apparent harm occurred in relation to the adverse event.Device problem code : 1318 - labelling, instructions for use or training problem- incorrect label amount supplied.Component code:g 4755 - part/component/sub-assembly term not applicable type of investigation: 4110 - trend analysis: a 4-year review of similar complaints gelweave v gelweave jan 21 -may 25 could not be performed as this is the first event if incorrect label amount received reported.No trend requiring action has been identified.4111 - communication interview: additional information 3331 - analysis of production records: retained manufacturing and quality records for this batch will be reviewed.4117 - device not returned: device remains implanted investigation findings: 3233 - results pending completion of investigation.Investigation conclusion: 11 - conclusion not yet available as investigation is ongoing.
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Event or Problem Description
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Gel weave straight received by customer with labels missing from inside carton.(only one was in there rather than the normal x 4 stickers) graft was implanted with no issues, the one label present was used.Hospitals use the spare stickers provided on documentation as needed, but in this case, they only had one.
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Additional Manufacturer Narrative
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4110manufacturer narrative: clinical code: 4582 - no clinical signs, symptoms or conditions- event related to incorrect label amount / no patient harm.Impact code: 2199 - no health consequences or impact - no apparent harm occurred in relation to the adverse event.Device problem code: 1318 - labelling, instructions for use or training problem- incorrect label amount supplied.Component code: 4755 - part/component/sub-assembly term not applicable type of investigation: 4110 - trend analysis: a 4-year review of similar complaints gelweave v gelweave jan 21 -may 25 could not be performed as this is the first event if incorrect label amount received reported.No trend requiring action has been identified.4111 - communication interview: additional information was requested regarding the label which was received by the complainant, however to date they have been unable to inform us exactly which label from the set they received.3331 - analysis of production records: retained manufacturing and quality records for this batch were reviewed which showed no issues with the label printing , pack and inspection of this product 4117 - device not returned: device remains implanted investigation findings: 213 - no device problem found - manufacturing records were reviewed for the batch id-26069173 which showed no issues with the label printing/ scanning , packing and inspection of this batch.Labels are printed in a set of four of which one is scanned to allow the batch to progress, this step was completed with no issues noted.The batch also passed inspection to pack drawing 504 which indicates the labels are present at the time of pack.Review of the gelita gelweave ifu swap out process (removing the standard gelita ifu and adding in a patient information leaflet , australia ifu and australian patient implant card) could not be performed as australia will no longer receive gelita product going forward.Investigation conclusion: 4315 - cause not established - as the complainant could not determine which label they were supplied and the manufacturing / pack and inspection records for this batch showed no issues, we were unable to determine a root cause for this event.
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Event or Problem Description
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Gelweave straight received by customer with labels missing from inside carton.( only one was in there rather than the normal x 4 stickers) graft was implanted with no issues, the one label present was used.Hospitals use the spare stickers provided on documentation as needed, but in this case, they only had one.This report is being submitted as follow up #1 for manufacturing report number 9612515-2025-00055 to provide event closure information for tag0249.
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Search Alerts/Recalls
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