| Catalog Number |
08056722190 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/07/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c 503 analytical unit serial number was (b)(6).The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable tina-quant albumin gen.2 (miroalbumin) results for urine samples from the cobas c 503 analytical unit.The samples were repeated on the same analyzer and then another cobas c 503 analytical unit.Sample (b)(6) initial result was 98.6 mg/l, and the repeat results were 20.8 mg/l and 3.3 mg/dl with a data flag (reported as <12.0 mg/l).Sample (b)(6) initial result was 32.4 mg/l, and the repeat results were 5.28 mg/l with a data flag (reported as <12.0 mg/l) and 4.12 mg/l with a data flag (reported as <12.0 mg/l).The repeat results from the other analyzer were believed to be correct.
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Additional Manufacturer Narrative
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The field service engineer found there was an issue with the reagent pack.He cleaned and adjusted the reagent probe, as a white crust was present.The customer loaded a new reagent pack and performed calibration, qc, and precision testing.Based on the information provided, the investigation was unable to determine a specific root cause.The investigation determined the issue was resolved by the service and customer actions.
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Search Alerts/Recalls
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