| Model Number |
4000 |
| Medical Device Problem Codes |
Device Sensing Problem (2917); Electrical Power Problem (2925)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/20/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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One device was received for investigation.The device was visually inspected and functionally tested.It was found that the pump has battery communication timeout, pump motor drive phase b post, and check syringe plunger sensor errors.The interconnect board was replaced to fix the battery communication timeout issue.The battery was replaced to fix the pump motor drive phase b post error.The plunger tube, left plunger case, and ear clip were replaced to fix the check syringe plunger sensor error.Service history review identified there was no indication that the complaint was related to a service of the device within the review period.The device passed testing following repair.
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Event or Problem Description
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It was reported that there were multiple failures with the device.There was unknown patient involvement.Evaluation of the returned device found that the pump has battery communication timeout, pump motor drive phase b post, and check syringe plunger sensor errors.
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Additional Manufacturer Narrative
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B5: additional information was received that there was no patient involvement, and no patient harm recorded.
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Event or Problem Description
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Additional information was received stating there was no patient involvement, and no patient harm recorded.
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Search Alerts/Recalls
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