| Model Number |
470181-09 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/07/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the customer experienced an issue with an intuitive product.The customer reported event has no report of patient injury.
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Additional Manufacturer Narrative
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The instrument involved in this complaint has not been received and/or tested by failure analysis as of the date of this report.If the product is received and evaluated, a supplemental mdr will be submitted.
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Additional Manufacturer Narrative
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Intuitive surgical, inc.(isi) did receive a da vinci product to perform failure analysis.The instrument was analyzed and did not have any damage.The instrument moved intuitively with full range of motion in all directions.The grips opened and closed properly.The grips were aligned.The instrument was fully functional.No product issue was identified.Issues related to instrument errors or complications using the instrument reported by the user with no underlying product issue may be related to customer-induced problems, including misuse and recognition issues.
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Event or Problem Description
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Refer to h11 for follow-up information.
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Search Alerts/Recalls
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