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Additional information was provided in b.5., d.9., h.3., h.6.And h.11.The device and the lens were returned.The plunger lock and lens stop were removed.The plunger was oriented correctly.Viscoelastic was observed in the device.The plunger was almost completely advanced.The plunger tip was slightly beyond the nozzle tip.The trailing haptic was extended backward at the plunger groove, caught in the nozzle tip.The haptic distal tip was oriented toward the loading area.The lens was returned adhered to the exterior of the device barrel.Viscoelastic was dried on the lens.One haptic was broken in the gusset area.The broken portion of the haptic was present inside the used device nozzle tip.The optic edge was broken.The broken portion of optic material was not returned.The optic was torn from the edge to the optic center.The one full haptic was easily pliable when manipulated with tweezers.The optic was fold tested using folding tweezers.The optic folded and unfolded with no abnormalities observed.Product history records were reviewed and the documentation indicated the product met release criteria.A non-qualified viscoelastic was indicated.The plunger was not fully advanced.The trailing haptic was extended backward, caught between the plunger and the side of the nozzle tip, and broken in the nozzle tip.This may have been interpreted as the complaint of not unfolding correctly.The root cause may be related to a failure to follow the ifu.A non qualified viscoelastic was used in the device.The ifu instructs: during device preparation and implantation of the company iol with the company preloaded delivery system, a company qualified ophthalmic viscoelastic device (ovd) should be used.The use of an unqualified ovd may cause damage to the lens and potential complications during the device preparation and implantation steps.The plunger position in relation to the broken haptic during advancement cannot be determined.The ifu instructs: after the lens has been advanced to the fill to line, the lens should be visually inspected to determine the position of the haptics.The plunger should be in contact with the trailing optic edge.No part of the lens should exit the nozzle prior to insertion through the incision.Once the lens is in position at the fill-to line, it should be implanted within 3 minutes.Proceeding with implantation of a misfolded haptic or a lens that appears to be out of position can result in a broken haptic or other negative outcome, since the haptic may be trapped and stretched, and/or pinched and sheared by the moving plunger.Broken haptics may occur: due to the use of a non-qualified viscoelastic.The use of an unqualified ovd may cause damage to the lens and potential complications during the device preparation and implantation steps.If the operating room temperature is too high ( more than 23 degree centigrade or 73 degree fahrenheit) lens folding consistency is negatively affected, the lens is more adherent and this may inhibit lens advancement.In addition, haptic strength (modulus) decreases as the temperature increases and is more likely to break under stress.If a straight trailing haptic occurs and it was not properly detected to be out of position.If the plunger is not fully advanced, or if the plunger is allowed to retract, the trailing haptic may not release properly from the device.Any of the above listed causes alone, or in combination, may create the reported event file will be reopened if new information is received.The manufacturer internal reference number is: (b)(4).
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