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Additional information: g3, h2, h3, h6.One tactisys¿ quartz was received for evaluation.When power was applied, the tactisys passed post (power-on-self-test), and communication was established.A known-good catheter was connected and contact force was not observed.Fiso diagnostic revealed a signal loss at channel three which duplicated the reported symptom of force issue.The lc/lc fiber optic adapter was removed and cleaned.The catheter was reconnected, channel three appeared to be functional and contact force was successfully displayed.The tactisys was functioning as intended after the lc/lc fiber optic adapter was cleaned.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.Based on the information and investigation provided to abbott, the root cause was isolated to debris within the lc/lc fiber optic adapter.
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