| Model Number |
TH120 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The affected device has been requested for investigation by the manufacturer.The device was not yet returned for investigation.The event is filed under internal karl storz complaint id (b)(4).
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Event or Problem Description
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It was reported that during the use, the device turns off.No negative impact in state of health reported.
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Additional Manufacturer Narrative
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The device in question was returned to the manufacturer.This information is reflected in section d9.The evaluation is anticipated, but not yet begun.The investigation will be performed by a designated karl storz employee.The event is filed under internal karl storz complaint id: (b)(4).
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Additional Manufacturer Narrative
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Result of investigation: the device was sent to the manufacturer for inspection.During the manufacturer's technical inspection, the error description provided by the customer, "device turned off during use" could be confirmed.The th120 was found with a loose contact on the ribbon cable.The cause for the defect is a failure of a component.The ifu (lnz652_en_v1.0_ifu_ce-mdr) is stating this "failure of products" clearly in section 3.5, page 6, see labeling review for reference.The investigations did not reveal a root cause related to the labelling, the device, or its history.All production-related quality checks were passed, and no non-conformities were identified in the device's manufacturing records.The labelling was found to contain adequate instructions and warnings.The complaint history did not reveal any pickup in similar complaints, no trend was identified.The event is filed under internal karl storz complaint id: (b)(4).
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Search Alerts/Recalls
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