| Catalog Number |
0250070530 |
| Medical Device Problem Codes |
Nonstandard Device (1420); Device Contaminated During Manufacture or Shipping (2969)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/06/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was a foreign object found in the sterilized pack prior to opening.
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Additional Manufacturer Narrative
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Three attempts made to request product return.However, the device has yet to be returned.This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: foreign object found in the sterilized pack prior to opening probable root cause: incorrect or inadequate packaging severe shipping conditions user error the reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that there was a foreign object found in the sterilized pack prior to opening.
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Search Alerts/Recalls
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