| Model Number |
CA1040000 |
| Medical Device Problem Codes |
Circuit Failure (1089); Electrical /Electronic Property Problem (1198)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
05/30/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The manufacturer received information alleging the trilogy 202 was not working and alleged the oxygen blending module (obm) printed circuit assembly (pca) board had failed and needs replacing on the device.There was no harm or injury reported.The customer placed a service call to the local philips helpdesk for this issue.The device has not been returned to the manufacturer.At this time, we are unable to confirm the alleged malfunction.A follow-up report will be submitted when the manufacturer's investigation is complete.
|
| |
|
Additional Manufacturer Narrative
|
|
The manufacturer received information alleging the trilogy 202 was not working and alleged the oxygen blending module (obm) printed circuit assembly (pca) board had failed and needs replacing on the device.There was no harm or injury reported.The customer placed a service call to the local philips helpdesk for this issue.The trilogy 202 device was returned to the manufacturer service center for evaluation, and the customer¿s complaint was confirmed.During the evaluation it was noted that an error code, obm accuracy urgent service (e-0344), was observed on the device's error log.The manufacturer's service technician confirmed the obm pca board had failed and caused the error to occur on the device.In conclusion, the device's obm pca was replaced to address the issue.The root cause is confirmed at this time.
|
| |
|
Search Alerts/Recalls
|